Privacy Policy

We may collect the following types of information:

• Account & billing information — name, email address, phone number, billing address, and payment details when you register or place an order;
• Domain registration (WHOIS) data — registrant, administrative, and technical contact details required by the domain registry to register a domain on your behalf;
• Support communications — messages you send through our contact form, live chat, email, or phone;
• Technical & usage data — IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies;
• Hosted content — files, databases, and application data you upload to your hosting or VPS account, solely for the purpose of providing the Service.

We use the information we collect to:

• Provision, maintain, and support your domain, hosting, and other ordered Services;
• Process payments, renewals, and send billing-related notices;
• Register and manage domain names with the relevant registry/registrar on your behalf;
• Respond to support requests and communicate important service or security updates;
• Detect, prevent, and address fraud, abuse, or security issues;
• Improve our website, products, and customer experience.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how visitors use our website (e.g., via analytics tools). You can control or disable cookies through your browser settings; however, some parts of the website may not function properly without them.

We do not sell your personal information. We may share it with:

• Domain registries/registrars — WHOIS/registrant data required to register or transfer a domain;
• Payment processors — to securely process transactions (we do not store full card details on our own servers);
• Service providers — infrastructure, email delivery, and support tools that help us operate the Services, bound by confidentiality obligations;
• Legal & regulatory authorities — where required to comply with law, enforce our Terms, or protect the rights and safety of our users and the public.

Domain registration data is, by default, published in the public WHOIS database in accordance with ICANN and registry policies, unless WHOIS/ID privacy protection is available and enabled for your domain extension. We recommend reviewing the privacy protection options available for your specific domain(s) if you wish to limit public exposure of your registrant details.

We retain your personal information for as long as your account is active or as needed to provide the Services, comply with legal, tax, or regulatory obligations, resolve disputes, and enforce our agreements. Hosted content is removed from our servers within a reasonable period after account cancellation, unless a longer retention period is required by law.

We implement reasonable technical and organizational measures — such as encryption in transit, access controls, and regular security updates — to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, or to object to or restrict certain processing. You can update most account and WHOIS details directly from your client account, or contact us using the details below to make a request.

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Depending on where our servers and service providers are located, your information may be transferred to and processed in a country other than your own. Where this occurs, we take reasonable steps to ensure your information continues to be protected in line with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated policy will be posted on this page with a revised "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the revised policy.